{"id":19324,"date":"2026-03-04T11:09:19","date_gmt":"2026-03-04T10:09:19","guid":{"rendered":"https:\/\/catshostels.com\/condiciones-de-huespedes-2\/"},"modified":"2026-04-07T12:44:39","modified_gmt":"2026-04-07T10:44:39","slug":"condicoes-de-hospedes","status":"publish","type":"page","link":"https:\/\/catshostels.com\/pt-pt\/condicoes-de-hospedes\/","title":{"rendered":"Condi\u00e7\u00f5es de h\u00f3spedes"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"model-response-message-contentr_5c2a3af08fb7f087\" class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"off\" aria-busy=\"false\">\n<h1 data-path-to-node=\"2\">CONDI\u00c7\u00d5ES DE H\u00d3SPEDES CATS HOSTELS<\/h1>\n<h2 data-path-to-node=\"3\">MODIFICA\u00c7\u00c3O DE RESERVA<\/h2>\n<p data-path-to-node=\"4\">\u2022 Voc\u00ea pode modificar sua reserva gratuitamente at\u00e9 24h antes da data de chegada se tiver escolhido a tarifa flex\u00edvel, entrando em contato diretamente com o hostel.<\/p>\n<h2 data-path-to-node=\"5\">RESERVAS<\/h2>\n<p data-path-to-node=\"6\">\u2022 Ao reservar v\u00e1rias camas individuais (e n\u00e3o um quarto compartilhado completo), n\u00e3o se garante que todas fiquem no mesmo quarto; tentaremos atribu\u00ed-las juntas conforme a disponibilidade, portanto, se desejar garantir, deve entrar em contato previamente com a recep\u00e7\u00e3o.<\/p>\n<p data-path-to-node=\"6\">\u2022 Uma reserva de 8 pessoas ou mais \u00e9 considerada reserva de grupo e deve ser feita atrav\u00e9s do departamento de reservas de grupo por e-mail. Caso contr\u00e1rio, reservamo-nos o direito de cancelar a referida reserva sem reembolso.<\/p>\n<h2 data-path-to-node=\"7\">POL\u00cdTICA DE CANCELAMENTO<\/h2>\n<p data-path-to-node=\"8\">\u2022 Voc\u00ea pode cancelar gratuitamente at\u00e9 24h antes da data de chegada, desde que escolha a tarifa flex\u00edvel.<\/p>\n<p data-path-to-node=\"8\">\u2022 Se n\u00e3o cancelar dentro do prazo e n\u00e3o comparecer ao hostel na data de chegada, ser\u00e1 cobrada a primeira noite no cart\u00e3o fornecido.<\/p>\n<p data-path-to-node=\"8\">\u2022 Os cancelamentos de reservas com tarifa n\u00e3o reembols\u00e1vel n\u00e3o ter\u00e3o direito \u00e0 devolu\u00e7\u00e3o do valor previamente pago.<\/p>\n<p data-path-to-node=\"8\">\u2022 Reservas de homens feitas em quartos femininos ser\u00e3o canceladas.<\/p>\n<h2 data-path-to-node=\"9\">DEP\u00d3SITO<\/h2>\n<p data-path-to-node=\"10\">\u2022 \u00c9 necess\u00e1rio um dep\u00f3sito em dinheiro ou cart\u00e3o de 10\u20ac por pessoa a t\u00edtulo de fian\u00e7a, que ser\u00e1 devolvido no check-out se n\u00e3o houver danos.<\/p>\n<p data-path-to-node=\"10\">\u2022 A perda da chave ou o descumprimento das normas do hostel implica a perda do dep\u00f3sito no m\u00ednimo, mas dependendo da gravidade da situa\u00e7\u00e3o, a san\u00e7\u00e3o poder\u00e1 ser superior.<\/p>\n<p data-path-to-node=\"10\">\u2022 A chave abre o quarto e, se existirem, as portas de acesso \u00e0s \u00e1reas comuns.<\/p>\n<h2 data-path-to-node=\"11\">ARM\u00c1RIOS (LOCKERS)<\/h2>\n<p data-path-to-node=\"12\">\u2022 Os quartos compartilhados disp\u00f5em de arm\u00e1rios para os pertences dos h\u00f3spedes; no entanto, o hostel n\u00e3o se responsabiliza pela perda, roubo ou extravio de objetos pessoais.<\/p>\n<h2 data-path-to-node=\"13\">CHECK-IN CHECK-OUT<\/h2>\n<p data-path-to-node=\"14\">\u2022 <b data-path-to-node=\"14\" data-index-in-node=\"2\">Hor\u00e1rios de check-in:<\/b><\/p>\n<p data-path-to-node=\"14\">Madrid: 14:00<\/p>\n<p data-path-to-node=\"14\">Porto: 14:30<\/p>\n<p data-path-to-node=\"14\">San Sebasti\u00e1n: 15:00<\/p>\n<p data-path-to-node=\"14\">C\u00f3rdoba: 14:00<\/p>\n<p data-path-to-node=\"14\">Se o quarto estiver dispon\u00edvel antes, tentaremos antecipar a entrada.<\/p>\n<p data-path-to-node=\"14\">\u2022 Somos obrigados a solicitar um passaporte ou documento de identidade emitido pelo governo. Certifique-se de trazer uma identifica\u00e7\u00e3o com foto para registrar sua estadia.<\/p>\n<p data-path-to-node=\"14\">\u2022 <b data-path-to-node=\"14\" data-index-in-node=\"331\">O check-out pode ser feito at\u00e9 \u00e0s 11:00.<\/b> O descumprimento desta norma poder\u00e1 implicar a perda do dep\u00f3sito.<\/p>\n<p data-path-to-node=\"14\">Existe a possibilidade de fazer check-out tardio (late check-out), desde que consultado com a recep\u00e7\u00e3o previamente e haja disponibilidade.<\/p>\n<p data-path-to-node=\"15\"><b data-path-to-node=\"15\" data-index-in-node=\"0\">Custo de Check-out tardio<\/b><\/p>\n<p data-path-to-node=\"15\">Madrid, C\u00f3rdoba e Porto: 5,00\u20ac<\/p>\n<p data-path-to-node=\"15\">San Sebasti\u00e1n: 8\u20ac para camas em quartos compartilhados, 15\u20ac em quartos privados.<\/p>\n<h2 data-path-to-node=\"16\">EXTRAS<\/h2>\n<p data-path-to-node=\"17\">\u2022 O hostel fornece toda a roupa de cama.<\/p>\n<p data-path-to-node=\"17\">\u2022 O caf\u00e9 da manh\u00e3 \u00e9 servido das 8:00 \u00e0s 10:30 todos os dias. \u00c0s vezes pode variar; para ter certeza, pergunte na recep\u00e7\u00e3o.<\/p>\n<h2 data-path-to-node=\"18\">MENORES DE IDADE<\/h2>\n<p data-path-to-node=\"19\">\u2022 S\u00f3 aceitamos menores de 18 anos que venham acompanhados por um adulto e tenham reservado um quarto privado.<\/p>\n<p data-path-to-node=\"19\">\u2022 N\u00e3o s\u00e3o aceitos menores de 18 anos em quartos compartilhados.<\/p>\n<p data-path-to-node=\"19\">\u2022 Reservamo-nos o direito de cancelar, sem reembolso, as reservas que n\u00e3o cumpram este requisito.<\/p>\n<h2 data-path-to-node=\"20\">PROIBI\u00c7\u00d5ES<\/h2>\n<p data-path-to-node=\"21\">\u2022 \u00c9 terminantemente proibido o consumo de subst\u00e2ncias entorpecentes nas instala\u00e7\u00f5es do hostel.<\/p>\n<p data-path-to-node=\"21\">\u2022 \u00c9 proibido consumir \u00e1lcool comprado fora do hostel, tanto nos quartos quanto nas \u00e1reas comuns. Temos um bar com pre\u00e7os econ\u00f4micos que abre todos os dias.<\/p>\n<p data-path-to-node=\"21\">\u2022 Nosso albergue \u00e9 um espa\u00e7o livre de fumo. Em caso de descumprimento desta regra ou se for detectado um n\u00edvel excessivo de sujeira no quarto, reservamo-nos o direito de aplicar uma taxa adicional de 50 \u20ac por limpeza e manuten\u00e7\u00e3o.<\/p>\n<p data-path-to-node=\"21\">\u2022 N\u00e3o s\u00e3o aceitos animais de estima\u00e7\u00e3o.<\/p>\n<p data-path-to-node=\"21\">\u2022 N\u00e3o \u00e9 permitido o acesso aos quartos por pessoas que n\u00e3o estejam hospedadas no hostel.<\/p>\n<p data-path-to-node=\"22\">Para qualquer d\u00favida, voc\u00ea pode dirigir-se \u00e0 nossa recep\u00e7\u00e3o:<\/p>\n<p data-path-to-node=\"22\">Cats Madrid Sol &#8211; madridsol@catshostels.com<\/p>\n<p data-path-to-node=\"22\">Cats Porto &#8211; porto@catshostels.com<\/p>\n<p data-path-to-node=\"22\">Cats Cordoba &#8211; catscordoba@outlook.es<\/p>\n<p data-path-to-node=\"22\">Cats San Sebasti\u00e1n &#8211; catshostelssansebastian@gmail.com<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"CONDI\u00c7\u00d5ES DE H\u00d3SPEDES CATS HOSTELS MODIFICA\u00c7\u00c3O DE RESERVA \u2022 Voc\u00ea pode modificar sua reserva gratuitamente at\u00e9 24h antes da data de chegada se tiver escolhido a tarifa flex\u00edvel, entrando em contato diretamente com o hostel. RESERVAS \u2022 Ao reservar v\u00e1rias camas individuais (e n\u00e3o um quarto compartilhado completo), n\u00e3o se garante que todas fiquem no...","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19324","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Condi\u00e7\u00f5es de h\u00f3spedes | Cats Hostels Official Site | Best in City Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/catshostels.com\/pt-pt\/condicoes-de-hospedes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Condi\u00e7\u00f5es de 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